Betting Rules

General betting conditions

You must have a valid account and be legally permitted to gamble before placing a bet with Jili Casino. You are responsible for providing accurate account information and for keeping your login details secure. An account must only be used by the registered account holder. You must not allow another person to access your account, place bets for you or use your payment method without permission.

You should read the information displayed for a game, market or wager before confirming your bet. This may include available selections, odds or paytable information, stake amount, possible return, applicable conditions and any closing time. Rules shown on the relevant product page may form part of these Betting Rules and may take priority where they deal with a product-specific matter.

A bet is generally treated as placed when it has been submitted through the website and recorded by the relevant system. Selecting an option or entering a stake does not necessarily mean that a bet has been accepted. You should check the confirmation, bet history or account record before assuming that a wager has been successfully placed.

• Check your selection and stake carefully before confirming a bet.
• Do not rely on an unfinished screen, browser message or payment authorisation as proof that a bet was accepted.
• Keep your account access details private and notify the operator if you believe your account has been accessed without permission.
• Do not place a bet if you are unsure about the rules, the result or the amount at risk.
• Use only payment methods that are authorised for your account and available through the website.

Bet acceptance and records

Jili Casino may decline, limit, suspend or cancel a bet where permitted by the applicable rules or law. This may occur because of a technical issue, an account restriction, an unavailable product, suspected misuse, a security concern, an error in the displayed information or another valid operational reason. Account records and system information may be used to determine whether a bet was received and accepted.

Stakes, odds and settlement

The stake is the amount you choose to risk on a bet. You are responsible for checking the stake before confirmation. The amount shown on the betting slip or game screen should be reviewed carefully, particularly where the website allows more than one selection, wager type or line to be included in a single transaction.

Where odds, payouts or prize information are displayed, they are provided for the relevant product and may be subject to change before a bet is accepted. A displayed return may be calculated using the information available at the time of confirmation. The applicable product rules will explain how a winning outcome, losing outcome, draw, tie, cancellation or other result is treated.

Bets are settled using the official result or result source applicable to the product. The settlement process may take account of a result being confirmed, amended, abandoned, postponed, rescheduled or declared invalid. If the result cannot be determined in accordance with the relevant rules, the bet may be cancelled or handled under the product-specific settlement provisions.

For casino-style games, the outcome is determined by the game system and the rules or paytable displayed for that game. The result of one game round does not affect the result of another round. Past outcomes do not create a greater likelihood of a particular future outcome, and no betting strategy can guarantee a win.

• A winning bet is settled according to the applicable odds, paytable or published product rules.
• A losing bet normally results in the stake being retained in accordance with those rules.
• A cancelled or void bet is handled under the relevant product conditions and may result in the stake being returned.
• A result may be reviewed or corrected if the original result was published incorrectly or later changed by the authorised result source.
• You should retain your bet confirmation and review your account history after settlement.

No guaranteed outcomes

All gambling involves risk. Information, statistics, previous results and promotional material do not guarantee a particular outcome. You should only gamble with money you can afford to lose and should never chase losses by increasing your stake or continuing to play after you have reached your personal limit.

Errors, interruptions and irregular activity

The website may occasionally contain a technical, typographical, pricing, settlement or display error. An error may affect a selection, stake, odds, balance, result, payout or other betting information. If a bet is accepted or settled because of an obvious error, it may be reviewed and corrected or cancelled in line with the applicable Terms and Conditions and legal requirements.

A connection failure, device problem, delayed message or interrupted session does not by itself cancel a bet. If you experience an interruption, check your account history before trying to place the same bet again. Repeating a transaction may create more than one accepted bet. The system record will generally be considered when investigating whether a transaction was received and completed.

You must not interfere with the website or attempt to obtain an unfair advantage. This includes using automated tools without permission, exploiting a software fault, manipulating game results, creating multiple accounts to avoid controls, using another person’s account, submitting false information or engaging in fraudulent payment activity.

• Do not deliberately use a known error or system fault.
• Do not reverse engineer, disrupt or overload any betting or game service.
• Do not place wagers on behalf of another person where this is prohibited by the applicable rules.
• Do not use funds that do not belong to you or attempt to disguise the source of funds.
• Co-operate with reasonable account, identity, payment or security checks when requested.

Where unusual or suspicious activity is identified, access to an account, bet or product may be restricted while the matter is assessed. Relevant transactions may be held, cancelled or referred for further review where permitted. These measures help protect players, the website and the integrity of the betting environment.

Promotions, account restrictions and responsible gambling

Promotional bets, offers, rewards and other incentives are subject to their own terms. Those terms may describe eligibility, qualifying activity, expiry, wagering requirements, excluded products, maximum use, withdrawal conditions and other restrictions. You should read the full promotional terms before opting in or using an offer. If a promotional term conflicts with a general rule, the specific promotional term may apply to that offer.

Jili Casino may apply account restrictions or refuse access to a product where required for legal, regulatory, security, responsible gambling or operational reasons. Restrictions may include limits on deposits, stakes, play, transactions or account access. Any restriction that applies to your account should be treated as binding, and you must not attempt to avoid it by opening or using another account.

Your responsibility to play safely

Responsible gambling means staying in control of how often you play, how long you play and how much money you spend. Set a budget before you begin and stop when you reach it. Gambling should be entertainment, not a way to solve financial problems, replace income or recover money already lost.

• Set personal spending and time limits before playing.
• Take regular breaks and avoid gambling when tired, upset or affected by alcohol or other substances.
• Do not borrow money, sell belongings or use essential household funds to gamble.
• Do not chase losses or increase your stake to try to recover previous results.
• Use available account controls, cooling-off options or self-exclusion tools if gambling is no longer enjoyable or feels difficult to control.
• Seek support from an appropriate gambling-help service, health professional or trusted person if you are concerned about your gambling.

If you share a device, payment method or household finances, make sure other people cannot access your account or place bets without your knowledge. You are responsible for reviewing activity on your account and reporting concerns as soon as possible through the available support channel.

Questions, reviews and rule changes

If you believe a bet has been recorded, settled or displayed incorrectly, review the relevant game rules and your account history first. You may then raise the matter through the support option available on the website. Include enough information to help identify the transaction, such as the date, product, stake and bet reference where available. Do not include your password or other sensitive security information in a request.

A review may require information about the account, transaction, game round, result source, payment activity or technical records. The outcome will be based on the applicable rules, available records and relevant legal requirements. If a concern cannot be resolved through the usual support process, any further review or complaint option will be handled under the website’s published complaints procedure.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or responsible gambling practices. The current version published on the website applies to future use unless a different effective date is stated. You should check this page and any product-specific rules before placing a bet.

These rules are general information and do not replace the full Terms and Conditions, product rules or applicable law. If you do not understand a condition, do not place a bet until you have obtained clarification. By continuing to use Jili Casino, you confirm that you have read and understood the rules relevant to your activity.